Transitioning from the world of music to the aviation industry, Roland Degoumois, CEO of RC Monaco Jets, shares the inspiring story of how the company started and its dedication to revolutionizing luxury travel. In today’s fast-paced world where time is of the essence, the demand for efficient and reliable business jet services has never been higher. Choosing the right company is crucial. In an exclusive interview with Hello Monaco, Roland explores the unique beginnings of RC Monaco Jets and their personalized approach to providing exceptional private jet services. Roland combines his musical expertise with the art of luxury travel, ensuring a smooth journey for every passenger.
HM: Can you share a brief overview of how RC Monaco Jets started and what experiences influenced its identity and reputation?
Roland Degoumois: The story of RC Monaco Jets began in 2009 when I transitioned from my career as a concert pianist due to personal circumstances. Subsequently, I gained valuable insights into the aviation industry while working as a sales assistant at Perfect Aviation. In 2011, I founded RC Monaco Jets to offer personalized services. Managing the company with my partner and assistant, we focus on building closer relationships with our clients by tailoring our services to their needs and preferences. This personalized approach ensures that clients feel well taken care of and don’t have to talk to multiple people, which helps build trust and ensure their satisfaction. Our reputation is based on honesty and transparency in every interaction.
HM: Roland, it’s fascinating how you went from being a concert pianist to joining the aviation industry. How does your background in music influence your leadership at RC Monaco Jets?
Roland Degoumois: Being a concert pianist requires an abundance of discipline, rigour and, importantly, sensitivity in every performance. Drawing from my diverse background, I’ve cultivated an innate understanding of various cultures and a deep connection with people. This background influences my approach, enabling me to fulfill our customers’ expectations with a heightened sensitivity, ensuring their satisfaction.
HM: What makes booking with RC Monaco Jets enjoyable for clients?
Roland Degoumois: Booking with RC Monaco Jets is easy and enjoyable for everyone. We are committed to providing a smooth travel experience. This commitment begins with our highly knowledgeable and dedicated team, who have a deep understanding of the luxury aviation industry and are available to assist clients at every step of the way.
HM: Does RC Monaco Jets operate globally, and how does it ensure safety and compliance for its services?
Roland Degoumois: RC Monaco Jets offers private jet services worldwide and ensures safe departures by following NOTAM regulations and communicating with aircraft operators.
HM: Why is Monaco an ideal location for RC Monaco Jets, and what benefits does it offer clients?
Roland Degoumois: Monaco is an ideal location for RC Monaco Jets due to its global luxury reputation, proximity to major European cities, and state-of-the-art infrastructure. It offers convenient access to high-net-worth individuals, leading business centres, and exclusive events, making it a desirable choice for our clients.
HM: How does RC Monaco Jets approach its pricing policies to ensure transparency and flexibility for clients?
Roland Degoumois: RC Monaco Jets maintains transparent and flexible pricing based on clients’ needs and budgets. This approach eliminates hidden fees and provides clients with a clear understanding of the costs involved, building trust and confidence in our services.
HM: How does RC Monaco Jets simplify booking private helicopter services, including custom and scenic flights?
Roland Degoumois: RC Monaco Jets simplifies booking private helicopter services by directly connecting with various helicopter companies. We handle all the necessary arrangements and coordination on behalf of our clients, ensuring a smooth and stress-free booking process for custom and scenic flights.
HM: Roland, which destinations for the scenic flights are the most popular?
Roland Degoumois: Our top destinations include the French Riviera, the Maldives, the Greek islands, and the Grand Canyon in the USA. We offer panoramic flights between these countries, allowing our clients to enjoy stunning aerial views during their travels.
HM: What are RC Monaco Jets’ future goals for improving services and expanding presence?
Roland Degoumois: At RC Monaco Jets, we’re dedicated to constantly enhancing our services to better serve our valued customers. We put customer satisfaction above all else, making it our top priority. By consistently improving our offerings and focusing on customer needs, our goal is to provide an exceptional experience that exceeds expectations.
HM: We extend our sincerest gratitude to Roland Degoumois for sharing insights into the world of luxury aviation with us. RC Monaco Jets’ dedication to excellence and customer satisfaction is truly admirable, and we look forward to witnessing their continued success in the industry.
www.rcmjets.com
9, Avenue des Papalins, Monaco – 98000
+33 6 80 86 99 08
